Welcome to LightBurnCandles.com. We are dedicated to bringing you a wide variety of choices, along with the best possible prices, for all of your home lighting needs. We will continue to add new and exciting items to our site as they become available, giving you as many choices in products, styles, themes, scents and colors as we possibly can.
Return Policy:
All merchandise is 100% guaranteed. If for any reason, you wish to return something, please contact LLR Enterprises for a return authorization number within 30 days of purchase. Non-defective merchandise returns will require a 25% restocking fee. Refunds will be made to original payment within 7-10 days of our receipt of the return. Merchandise being returned must be new, unused, unaltered and contain all original product packaging and accessories. It must also be repackaged properly in original packaging. Products not in original condition will not be accepted for return.
Items damaged during shipment:
All merchandise damaged during shipment will be covered by the shipper. If you receive merchandise damaged during shipment, contact LLR Enterprises within 15 days of the order shipment date and your claim will be processed immediately. NOTE:Established procedures by UPS, USPS, Fed Ex, DHL and other trucking lines must be complied with or your claim may be denied.
Extra Freight Items:
All items with a product number beginning with EF require an extra freight charge of $5.00.
Warranty Items:
If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.
You can email us at: contactus@lightburncandles.com
To order by phone, or for customer service, call:
813 892-0267 Mon-Fri 9am-5pm EST
Mail us at:
LLR Enterprises
1009 Westside Dr.
Tampa, FL 33619
USA
If you have any suggestions, requests to stock certain items, ideas for improvement, or anything else you would like to email us about, please use the form below.